Blog 5 . Test Report (Test review documentation)

Jad Rabbaa

DIGITAL PROTOTYPE:

Research Question I'm Trying to Answer:

How can Augmented Reality help language inclusiveness and increase engagement in museums?

Technology Used:

UNITY 3D
Version 2018.1.6f1 Personal

VUFORIA
Version 7.2.23

XCODE
Version 9.4.1 (9F2000)

Apple Device
iPhone X

iOS
version 11.4.1 (15G77)

 
Using Unity3D and Vuforia and exporting trough Xcode for iOS devices to prototype an Application for museum paintings recognition. Also Adding info and sound to augment the actual painting on display.

USER EXPERIENCE JOURNEY:

Types of users

Testers:
- Colleagues / students in the same class
- Professors


Setup and Settings

Duration of testing
3-4 minutes with each user, during a session of more than 2 hours

Type of User-testing
One-to-one testing

Method of User-testing
- In-session observations of users' behaviour
- In-session questions
- Post-session questions
- Opinions and suggestions

STEP 1:
Start Menu (testing accessibility)

- Choice of Language
User chooses their language from a list of avaialble languages.

- Loggin In
Users use their own username and password to log in and use their predefined preferences and language.

- Signing Up
User signs up to create a new profile that contains defined features and preferences such as language and tastes.

- Start Button
Clicking on the button starts the experience without the need to log in or sign up.


STEP 2:
AR Camera (testing engagement)

- Pointing at the art
User points the camera at the art.

- Name, Type and info of the art
The name of the painting appears in big and underneath it more information about the type of the paint used and also the time and place where the painting was completed

- Photo, Name and info of painter
The photo of the painter appear on the left of the painting with their name as well as the place and time of birth and death.

- Audio (interactive element)
The corresponding audio or sound plays automatically once the camera detects the painting, and then stops once the camera is moved away.

USER TESTING SESSION

 

OBSERVATIONS

  1. Users didn't spend a lot of time on the first step (Menu Screen).
    Only users whose mother tongue was different than English tried to select other languages.

  2. All users gasped once the AR camera detected the painting and the audio starte playing.

  3. Some users tried to get closer and farther from the Painting.
    In-session Question:
    Why did you chose to get closer or farther?

  4. One user tried to pinch out on the screen in an attempt to zoom in.
    In-session Question:
    Why did you try to zoom in? What were you expecting?

  5. Not all users rotated the phone to use most of the screen.

  6. Some users tried to tap on the painting's and the painter's labels.
    In-session Question:
    What extra information you were looking for by tapping on the labels?
    What did you expect them to do?

  7. Some users tried to look at the painting direclty witout looking through the phone's screen.
    In-session Question:
    What is the reason of looking directly and not through the screen?

POST-SESSION QUESTIONS

  1. What did you think of the sound/audio experience?

  2. Were there particular elements that you thought are too much or confusing?

  3. Were there particular aspects that you found satisfying?

  4. What was missing from the experience?

  5. Would you have preferred to use a bigger screen like an iPad tablet instead of phone? Do you imagine the experience would be different if the display was through glasses that sits on your face?

  6. Any extra suggestions?

FEEDBACK & COMMENTS

  1. It is good that the sound stops once the camera is pointing away from the painting, but it stats from the beginning every time the camera detects the painting again. It is better if the sound continues instead of being refreshed.

  2. When the camera detects the painting, a visual animation of some sort is expected.

  3. The labels around the detected painting are modern and it is appreciated if their design style corresponds with the painting detected.

  4. It would be so cool if it is possible to comment on that painting (Social Media Platform style) and be able to see what other people are saying about it.

  5. The appearance of labels and sound are a little too fast, it could be better for a fade in effect once the painting is detected. It also can be useful to turn on and off the "augmentation".

  6. The author label could possible be farther away from the painting so it doesn't compete with the painting itself.

  7. Question to Self:
    What other interesting info could be added to augment the paintings on top of what is usually displayed in a normal museum?

    Suggestion:
    Do user studies with different type of museum goers and ask what info they need? and what could be interesting to them? or to their Children? As Children's interests are different than adults'.

  8. Question to Self:
    iPads break, hard to rent, etc.. How this issue will be addressed?
    If the final outcome is an app that user need to download it, many challenges to maintain it will arise... how will those questions will be answered?

FUTURE STEPS

What to change in the next iteration of my prototype

  1. Enhancing the Menu screen to make it clearer that the user can chose any language they need.

  2. Adding the feature of logging in or signing up so the user will have the ability to define their preferences and decide previously what language and what settings apply more to them so the augmentation will correspond more to their tastes and likings.

  3. Allowing the user to zoom in over the detected painting.

  4. Allowing the user to tap on labels for more information (in the language of their preference) and tap again to hide it or exit.

  5. Allowing the user to hide or display the augmentation of the painting.

  6. Allowing the user to pause or play the interactive element such as the audio/sound in the background.

  7. Fading in of the augmentation (labels and sound) instead of the sudden appearance of the labels and text and audio

  8. Adding some sort of animation in the environment so the user intuitively understand what to expect or not expect from the real displayed painting.

  9. Trying different label designs.

  10. Adding more distance between the paintier's label and the painting.

  11. Considering some sharable experience element such as incorportating a sort of commenting system that other visitors can see.

Blog 6 . Reflection on prototyping process and next steps

Blog 4 . Apply design thinking and ideation methods to concept